Solutions: enomic.webconfigurator: Functions
The enomic.webconfigutrator allows customer self-service via internet, even in case of complex variant products.
Product configuration
Offer visitors of your website the possibility to assemble a product from individual components, themselves. The enomic.webconfigurator ensures that only producible designs can be selected. The rule collection continuously monitors selections already made, and only suggests reasonable additions. In-depth product information can always be displayed in direct context of the product detail. Updates, of course, are displayed immediately.
Self-service
Offer your customers the possibility to define the desired product individually via internet. By means of the enomic.webconfigurator, the customer has the opportunity to try out all variants, options and alternatives, worldwide and around the clock, without needing to worry about bothering sales staff.
Product visualisation
Customers like to see what they are about to buy. Therefore, the enomic.webconfigurator presents the product in a form that best suits client (and product) requirements. It allows visualisations in virtual reality, 2D/3D, or pure text / image illustration. Furthermore, the selection process can also be tuned to suit sales requirements: whether as interactions within the product illustration, as a drop-down menu, or in a table, etc.
Price calculation
Of course, users of a product website are also interested in the price of their selected product. Therefore the webconfigurator automatically calculates current prices during configuration. The basis of this calculation can be supplied either by price lists, complex calculation schemes, or client specific conditions. Due to the continuous price display, the client has the possibility to adjust and optimise previously made selections, accordingly.
Online customer-consulting
The decision to buy is often the result of a customer-consulting process. In the internet the enomic.webconfigurator allows the employment of online customer-consultants. These guide the client through a series of necessary questions, leading to the individually suitable product offer. This form of self-service, combined with online customer-consulting, works especially well for products that require a more detailed explanation, such as financing, insurances, home appliances, building elements, functional clothing, sports equipment, etc.
Finally, the client can save the selection, continue later, or add it to the shopping cart for immediate purchasing. Alternatively, the client could also, e.g. ask for a quotation, or print the complete offer in form of a PDF.
The enomic.webconfigurator offers sales-oriented customer-service on your web site, while strengthening your potential to compete, and increasing sales achievements.
Further information